Welcome to the PTS BizTrack Setup page. In this page, you will find instruction videos on how to Download and install the PTS BizTrack Merchy app. We will also show you how to use the app. Please have a look at the videos before installing. If you have watched the video and still struggle, please do not hesitate to contact us.

Downloading and installing the App

  1. Download the APK file 
  2. Click Open. This will bring up a dialog box where the your phone will warn you of potential unsafe content. Please click OPEN
  3. Next you will get a message telling you that your phone is not allowed to install unknown apps from this source. Click on Settings
  4. Click the slider to allow from this source. Press back button of your mobile.
  5. Now Click the Install button
  6. After Installing, Click Open.

App Permissions and why?

1. Allow Physical Activity:

If your phone has got the sensors to detect physical activity (accelerometer, gyroscope, GPS, and magnetometer) this permission will be requested. It will help BizTrack to not use your location while your phone is still. This will save on battery usage.

Please say Allow.

2. Allow Device Location

Certain activities like starting your day, starting a visit, taking a break, resuming work after a break and ending a visit all require GPS location. 

We require that you will choose the option to Allow all the time.

This is there for your own benefit. Should you leave the customer and forget to sign out, BizTrack will remind you. 

If you have questions, please contact us to explain in more detail.

3. Appear on top

This permission will allow BizTrack to remind you of important tasks while the app is in the background. If you forgot to check out while on your way home and using Whatsapp, BizTrack will Appear on top of Whatsapp to remind you to check out. After checking out, you can continue as normal and BizTrack will not bother you again.

Please say Allow permission

Using the App

In Case you need a helping hand...

If you need support, please download this isl online app. 

Then please send us a message by clicking on help below:

HELP?!