Supply Chain

Get the product there on time, every time

Placing orders and returns (Reverse Logistics) with EDI integration was the focus when we created this module. This module will give you control over orders and returns with approval levels, contract pricing as well as detailed reports to name a few.

Capturing Orders

When reps are in stores, you want them to be able to place orders immediately and seal the deal… This module has got some of the easiest user interfaces in the industry to enable your users to place orders. Price list can be setup in the backend for different chains or individual customers with start and end dates for those pricelists. Products can be added for different stores if you have regional distributors therefore enabling the reps to order the right products, for the right store at the right price. NOD (Nominated Order Days) and NDD (Nominated Delivery Days) schedules can also be taken into consideration to make sure the orders are placed on time. The orders can also be integrated with your ERP program or with that of a third-party logistics company. Enabling certain users to capture free stock is also an option.

Capturing Returns

Returns is something that can cause headaches for everyone. With this feature, we tried to make it as easy as possible to get ALL the information you require. From the type of product, the quantity, the reason for the return of that specific product, the expiry dates, batch numbers, seal numbers, pictures, customer document numbers and signatures. Everything is covered. We also offer you some of the best control over return policies like who has the mandate to approve what returns (Looking at Geographic Area, Chain, and amount of each return) with different approval types. We can give you a complete view of what the status is of each return (has it been collected and was there any variance on the return processed by the rep initially to name a few). Detailed reporting per brand, area, store, etc also comes standard with a unique dashboard to monitor these KPI’s. We have also included a complete audit trail for each return.

Tap to select the previous period

Tap to select the previous period

Custom Dashboard

Our reporting tool enables you to get exactly what you want with drill down capabilities. You can for example see that a specific chain is giving you the most returns. So you select this chain. Now you can see all the stores linked to that chain. After selecting the stores of interest, you can now see the products that is making up the returns. After this you can drill down further to see the reason for the return – for example damaged or expired stock. You can now even go down to the bag number as well as the batch number of the specific product as well as the rep / merchandiser linked to this store.

So much more…

Each module is so versatile, we strongly recommend you schedule your demo today if you did not see what you were looking for.