BizTrack gives your reps and merchandisers one app and gives you one live view of the field: GPS-verified visits, photo proof, smart surveys and orders, shared with your principals the same day.
Your team is out in the stores right now. Do you know where they are, what they found on the shelf and what they sold, before the day is over? With BizTrack, you do.
One platform
Everything your field team does, in one place.
Pick the modules you need today and switch on more as you grow. Your team uses one app, and you manage everything from one web dashboard.
Sales reps & merchandisers
Plan the route, prove the visit and capture what happened in the store.
Geofenced clock-in and visit start
Call cycles with visit recommendations
Missed visits reassigned in a few clicks
Retail audits & compliance
Surveys that think: questions branch on answers, and every audit is scored.
Routing, scoring and signatures
Planogram images in the question
Targets per chain, rep or principal
Orders & returns
Capture orders and returns on the spot, with the full history at hand.
Orders and pickups on mobile
EDI and ERP links
Approvals before anything ships
Photo galleries
Every photo, filtered by store, date and person, and ready to share.
Dynamic galleries for your principals
Automatic posts to BizChat, our team chat app
Before-and-after proof per visit
Telesales & leads
Your office team and your field team, working from the same customers.
Telesales call lists
Lead pipeline with follow-ups
Every contact in the customer's history
Complaints & issues
Out-of-stocks, damaged displays and store complaints, flagged and followed up.
Flags raised from the store
Routed to the right person
Tracked until they're resolved
A day in the field
From the first visit to the report on your desk.
01 · PLAN
The day is planned before it starts.
Call cycles tell each rep where to go. BizTrack recommends visits based on each customer's rating and when it was last visited, and a missed visit can be handed to someone else.
Clock-in and visit start are tied to a geofence around each store. No more "I was there" without proof, and no more guessing who covered what. No signal in the back of the store? BizTrack is offline-first: reps keep working, and everything syncs when they're back online.
Geofenced check-inTime in storeGPS trailOffline-first
Photos of the shelf, the promotion and the competition. Surveys branch on the answers, score themselves and can show the planogram the shelf should match.
Galleries update as photos arrive, can be posted to BizChat automatically and shared with principals. Survey-completion reports go out by themselves, and every report exports to Excel.
Live galleriesBizChat postsAutomated reportsExcel export
If you merchandise for several brands, each of them wants proof. BizTrack lets you share exactly what they need, the moment it's captured.
Dynamic galleries that a principal can open without logging in, filtered to their own stores and products.
Targets per principal, chain or rep, so everyone measures the same thing.
BizChat groups that fill themselves with the day's photos, so your team sees the work as it happens.
Shared gallery
Brand X · Promo week 43
148 photos · 37 stores · updated 2 min ago
gallery link for Brand XCopied ✓
Integrations
Fits into the systems you already run.
Orders flow on to your ERP, photos go where your clients look, and reports land in the tools your office already uses.
Sage X3: orders from the app go straight into X3, with customers and products kept in sync.
EDI for orders and returns with distributors.
Another ERP? Tell us which one. We build and support our integrations ourselves.
Sage X3
EDI orders
BizChat
Excel
Email reports
Your ERP ask us
Why BizTrack
Built in South Africa, for how retail works here.
We know the chains, the distributors and the realities of a day in the field, and you talk to the people who build the product.
2014
Building field software in South Africa since 2014.
30days
Free trial, with your own stores and your own team.
1day*
From yes to your team in the app: same-day activation.
0lock-in
A monthly subscription you can cancel any time.
*Same-day activation applies when your store, product and team details are complete and ready to import.
Book a demo
See BizTrack with your own stores.
Pick a day and a time that suit you. We'll walk you through BizTrack for your kind of team in about 30 minutes, online.
1Choose a slotWeekdays, 09:00 to 16:00 South African time.
2We confirm itWith a meeting link, within one working day.
3Try it free for 30 daysIf it fits, we set your team up the same day.
Month
Choose a time
Times are South African time (SAST).
Nearly there
Press send in the message that just opened. We'll confirm with a meeting link within one working day.
Questions
Good to know
Who is BizTrack for?
Companies with people in the field: merchandising agencies, brands and distributors with their own reps, and sales teams that visit stores or customers. It works for a team of three and for teams of hundreds.
Can my principals or clients see the results?
Yes. You can share photo galleries and reports with third parties, filtered to their own stores and products, and have photos posted to BizChat automatically.
How does the free trial work?
You get 30 days with your own team, stores and products. We activate it the same day and help you set it up. There's no obligation to continue.
Does BizTrack connect to our ERP?
BizTrack sends orders straight into Sage X3 and supports EDI for orders and returns. If you run another system, tell us which one: we build and support our integrations ourselves.
What does it cost?
You pay per user per month, plus the modules you choose. Work it out for your own team, and download a quote as a PDF, with our pricing calculator.
How does my team learn to use it?
We set you up and walk your team through it, and every client gets our step-by-step guides with screenshots at training.biztrack.co.za.
Is there a contract?
No long contract. BizTrack is a monthly subscription that you can cancel at any time.
How do you look after our data?
We process your data on your behalf, as your operator under POPIA. Our Information Officer is registered with the Information Regulator, and our PAIA manual describes what we process and how.
Know what happens in every store. Today.
Book a 30-minute demo and see BizTrack working with your kind of team.
