Biztrack – So much more than a CRM

Get your Business on track with BizTrack

Telesales

Telesales can be a valuable asset, especially if you have repeat customers buying your products regularly. This module was designed to help increase sales to those customers, increase order hit ratios and ensure great service.

Sales Rep

Sales Reps are your eyes and ears in the market place. This module will give them tools to do better planning, give them valuable insights into their customers and save time on daily sales reports. Increasing productivity is the key…

Supply Chain

Placing orders and returns (Reverse Logistics) with EDI integration was the focus when we created this module. This module will give you control over orders and returns with approval levels, contract pricing as well as detailed reports to name a few.

Retail Audits / Compliance

Many manufacturers make use of third party companies to do the sales and merchandising on their behalf. These companies need to comply with the company’s standard and reporting on this can be daunting. This module will help with this task.

Sales Leads

We all know how expensive it can be to find new customers. This module was developed to help you keep track of those leads – see in what phase they are, last activities, etc. Thus ensuring you don’t waste your valuable marketing budget…

Complaints

Managing and dealing with customer complaints is never nice, but always valuable. This module was designed to help you keep track of those complaints and ensuring they are dealt with in a timely manner with an escalation process in place.

Issue Tracking

This module was specifically designed to help you keep track of issues, big or small. Maybe it is a customer that has not bought for a while and you need a rep to visit… Maybe it is just a reminder to deliver a catalogue. Whatever it is, this module will help.

Looking for something else?

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What our clients say about us

Biztrack added value to our company and is tailor made to suit our needs as well as that of our customers. Excellent turnaround time on queries and requests, a reliable platform as a great solution to make field work a pleasure. Highly recommended!
Inge
Seal
From the start Biztrack has been very professional with a very high level of customer service. Dealing with Biztrack is always a pleasure. All requested tasks and requirements have always met the deadlines and of the best quality.
Peter Muller, JHB
Supply Chain - Ferrero